Deleting your account

When an account exists

The base PillBird app works without sign-in. A Firebase Auth account exists only if you opted into a signed-in Plus/payment-linked or other authenticated feature, such as cloud sync or entitlement restore.

How to delete your account

Deletion lives in the app, a couple of taps away. Open PillBird and follow these steps:

• Open the You (Account) tab
• Scroll to the App section at the bottom
• Tap "Delete my account"
• Confirm when prompted to permanently remove your data

What gets removed

Deleting your account clears the local information PillBird keeps on this device. If you are signed in, the app also calls PillBird's backend to delete the Firebase Auth user, subscription/profile records tied to that user, share records we own, and any cloud sync copy.

This action is permanent and cannot be undone, so the app asks you to confirm before it runs. If you want a record of anything first, note it down before you delete.

We retain minimal records to prevent deleted data from being recreated. RevenueCat and your app store maintain their own purchase records.

Deleting your PillBird account does not cancel a subscription. Manage or cancel it in your app store's subscription settings.

Why it starts in the app

PillBird is local-first, which means most of your data lives on your device rather than on our servers. Deletion starts in the app so you stay in control. For signed-in users, the app performs the backend deletion first; if that fails, it stops before wiping local data so you can retry.

You do not need to email us, fill in a form, or wait for support before deleting. If the in-app step ever fails or you can't access it, email support@pillbird.com and we'll help you sort it out.